Here are some important tips to remember in your search for an extended warranty for your vehicle. There may be many more issues you will have questions about, but these points should always be addressed before purchasing.
Do: Read your contract before you
buy.
Many consumers find warranty contracts confusing. Exclusionary,
listed component, powertrain, bumper to bumper and comprehensive, each
of these terms should be plainly defined in your contract. Be sure of
what you are purchasing, some coverage's can be misrepresented by unethical
sales people. So READ READ READ your contract.
Do: Ask if
the warranty company is direct insured or re-insured.

There are two types of companies in the warranty industry, direct insured and
insured by a Risk Retention Group. Direct insured companies have state and
federal government guidelines that they must follow in order to do business
and are required to keep more reserves in trust to administer claims. Risk
Retention Groups face less government restriction and are not required to meet
the same standards, so you should verify their business history, the amount
of time they have been in operation, where the company is based and their financial
stability. A financially weak Risk Retention Group can be the death of an extended
service agreement, some of the best known warranty companies are insured by
Risk Retention Groups. These types of extended warranties are not necessarily
bad options, but you should know all the facts about them before you buy. If
this is a major concern for you, then you should ask for quotes from direct
insured companies only.
Do: Ask for information about the warranty company.
There
is no fault in asking questions about the warranty company you have been
quoted. Ask how long they have been in business, how they pay their claims,
and if they are based in the United States. Also ask who the administrator
of the contract is, how they are insured and any other background information
that will help you to make your decision. Be sure to follow up on the
information you receive, someone running their mouth isn't coverage.
Empty sales promises won't put waisted money back in your pocket.
Do: Ask if the contract being offered
covers full parts and labor.
Some service contracts may cover
only a portion of the cost of parts replacement and labor, while other
warranty plans may replace failed components with used parts. Be sure
to verify that 100 percent of parts and labor cost are covered for the
necessary repair. Additionally, make sure that the contract replaces
parts that fail with either new or rebuilt components meeting manufacturers
OEM specifications.
Do:
Get a second opinion.
Very often individuals may feel
the need to get a second opinion. If your uncertain or confused about
something in the contract set some time aside to review the contract
with your repair facility. Since they are familiar with you and your
vehicle they will give an unbiased opinion. After all they will ultimately
be the people working with the Warranty Provider to get you back on
the road.
If visiting a Dealership for an opinion be sure to work
with the Service Department. A New or Used vehicle Sales associate will
most likely try to get you to purchase one of their contracts at a higher
rate.
Do: Check the BBB Report.
Check
the status of the company with the Better Business Bureau BBB.Org.
BBB reports provide information on over two million organizations. Many
companies participate in the BBB's Online Reliability Program, however, this
program does not give the current status of complaints. Be sure to visit
the BBB.org main website and lookup the company name to see a complete
report. It is a good idea to check before you invest. Not all
companies are members of the BBB, if they aren't be sure to ask for the
details.
Do: Check the AM Best Rating.
Check the status of the company with AM
Best.
AM Best monitors the financial stability of companies and assigns a corresponding
rating. Companies may be listed with AM Best but not rated, so you have to
login to view a company's current status. Membership is free but, you will
have to give your email address and a password to join. Some of the best
advice I can give to consumers shopping for an extended warranty, is to
buy a service contract when the company or administrator listed on the contract
is A Rated by AM Best. Remember the contract agreement is between you and
the people listed on the contract, ANYONE ELSE'S RATINGS DON'T MATTER!
Do:
Know the correct information about your vehicle.
When
requesting quotes from Brokers, Agents or Internet sites it is very important
to provide as much information as possible about your vehicle. Such items
as Turbo Chargers, Superchargers, 4,6,8 10 or 12 cylinders, 4X4, All
Wheel Drive, 4 Wheel steering and Diesel powertrains
make a large impact on the cost of an Extended Warranty.
Also make sure you know how much coverage you need. Determine how many miles
a year you are driving and how long you plan to keep your present vehicle.
Purchasing a seven year warranty is unwise if you are panning to keep your
vehicle for three years. By providing this information you can eliminate confusion
when purchasing warranty coverage.
Do:
Expect to pay a fair price.
There
is an old saying in the repair business, "Good work ain't cheap
and cheap work ain't good". This rule applies to your extended warranty
coverage as well. Cost is a major factor in your decision to purchase
a an extended warranty. However, it should not be your only concern.
Remember to consider all the information concerning the warranty contract and weigh the pros and cons. Don't be blinded by a cheap proposal that offers half the coverage at half the price. Your warranty contract is an investment in your vehicle's future, it should be based on practical needs as well as wants. Remember, you get what you pay for!
Do:
Have your vehicle inspected.
Performing
a vehicle inspection is the best way to gauge j
ust
how well your vehicle is aging. This will give both you and the future
warranty company peace of mind about the vehicle in question. If any
of the components do not meet the pass criteria during the inspection
they will need to be replaced or repaired before warranty coverage can
be placed on the vehicle. Pass criteria should be outlined in your Brokers,
Agents or Internet Sites inspection form.


